Employee Spotlight: Raymond Greenlees, IT/Imaging Manager

Raymond Greenlees, IT/Imaging Manager for Record Storage Systems, joined the company in 2008 and is responsible for overseeing all aspects of document scanning and digital conversion, including implementing retrieval systems and workflows, indexing, quality control procedures, and data transmission. Raymond attended Young Harris College and the University of Georgia where he studied Broadcast Journalism. With over 30 years of experience in content management and document automation technologies, Raymond plays an integral role in the continuous development of innovative document scanning solutions used to serve Record Storage Systems customers.

What aspect of your role as IT/Imaging Manager do you enjoy the most?

I have always enjoyed empowering our clients to retrieve information rapidly and take control of their electronic records management. Scanning paper or importing digital records can provide answers in seconds to clients and employees, especially if the system is set up right.

What’s the biggest change you’ve seen over the years in the document scanning industry?

Using machine intelligence to mine data and extract information from paperwork. Scanning went from storage and retrieval to creating valuable data repositories from what were once stacks of paper. Scanners have improved dramatically in image quality and detection of double feeds. It used to be commonplace to manually compare images to paper files, page after page. This was a burdensome and time-consuming process. Scanner technologies across the board have become more reliable and efficient.

What advice would you give to a company who is working towards a paperless office and electronic document management?

If you’re considering going paperless, but aren’t sure how to get started, it is simpler and will gain more acceptance from management to begin working in stages rather than all at once. Take one area or department that would most benefit your company by going digital. Work out the changes step by step and create a digital transformation plan so people will embrace the benefits. Listen to those who run into issues and work with a document scanning vendor to gradually smooth the transition from paper reliance.

How do you define success?

Seeing our work making a difference in people’s work lives. Helping those around you succeed.

Tell us about family life and what you like to do for fun.

My wife and I love the mountains and the last two years have been rough trying to get away. We look forward to finishing the Blue Ridge Parkway tour as we only have 20-30 miles left to travel!