Online Customer Portal Makes Managing Documents Easier

(Updated February 2026)

Secure Online Portal Makes Managing Retention and Retrievals Faster and Easier 

Record Storage Systems’ client web portal gives customers the ability to manage their account in real-time, track inventory, view reports, recall records that are in storage, and more. Enjoy convenient, 24/7 access to all of your account information in one place.

What can you do through the client web portal?

• Download new box input forms, vault receiving forms, and service request forms
• Recall records that are in storage and schedule pickups
• View and download inventory reports
• Update billing and contact information
• Track and manage estimated dates of destruction
• Update authorized representatives who are allowed to access information and request documents

Contact customer service to request a client web portal username and password at 704-588-2820.