How to Use Scan On-Demand as Alternative to Physical Record Delivery
Need fast, secure access to an offsite file? Here’s how Record Storage Systems’ Scan On Demand process works—typically completed within 30 minutes:
- Record Request – You submit a file request through our secure online portal or call customer service.
- Retrieval – Our team locates and pulls the requested records from storage.
- Secure Scanning – The document is scanned using high-resolution, compliant equipment.
- Digital Delivery – Your file is sent securely via encrypted email or uploaded to our online portal.
This process gives you quick, compliant access to critical documents without the cost or wait of physical delivery.
Minimize scanning costs and enjoy prompt electronic delivery with Record Storage Systems’ Scan on Demand service that allows you to only scan the documents you need immediately while ensuring the rest of your records remain secure and accessible in our document storage facility.
Scan on Demand offers maximum flexibility to take control of your records. By allowing Record Storage Systems to store your hardcopy records and scan only what you need to retrieve, you can eliminate the expenses associated with scanning all documents.
Simply request the documents you need and our trained staff will retrieve, prepare, and scan the specific records in as little as 30 minutes. Scanned records can be securely transferred via encrypted email or secure FTP.
Benefits:
- Provides quick electronic access to the records you access the most
- HIPAA-compliant protocols ensure your records remain secure and confidential
- Reduces scanning costs by only paying to convert the documents you need
- Efficient alternative to physical file delivery
- Up-to-date inventory of all records guarantees fast retrieval time
- Allows documents and information to be distributed to multiple locations easily if necessary
- Enables records to be available anytime, anywhere via secure web access
Call customer service at 704-588-2820 for Scan-On-Demand requests.
Frequently Asked Questions
What is Scan On-Demand?
Scan on demand is a service that allows you to keep your records in secure off-site storage and only digitize (scan) specific files when needed, rather than converting your entire archive upfront. When a user requests a file, the facility retrieves it, creates a digital version, and provides secure access within an hour. This model saves cost, reduces physical delivery delays, and gives you the flexibility to access important documents from anywhere.
How does it work for businesses with offsite storage?
For businesses that store records offsite, scan on demand provides a fast and secure way to access specific files without the need for physical deliveries. When a document is requested, the records center retrieves the physical file, scans it using secure imaging technology, and uploads it to a protected online portal or sends it through encrypted email. This process gives authorized users same-day digital access to their records, helping teams stay productive while maintaining compliance and security.
