How to Choose the Right Document Shredding Service for Your Company

Every organization requires secure document destruction to protect confidential information from falling into the wrong hands and to ensure they’re adhering to industry compliance standards. So what should you look for when choosing a document shredding services provider in the Charlotte or surrounding area? Before you decide, it’s important to do your research to determine what document destruction service offers the most flexibility, security, and best service for your office.

Features of a good document shredding company:

Document Shredding Security

When it comes to document shredding, security is the most important aspect when choosing a provider. While mobile shredding may seem like a secure option, shredding your documents onsite in an uncontrolled environment (such as the parking lot of your office) is not always  the most secure standard operating procedure. Instead, find a company that offers secure document shredding under 24/7 video surveillance, in a gated/controlled access, designated environment. Along with a controlled environment, the provider should be capable of guaranteeing and secure chain of custody and Certificate of Destruction. With Record Storage Systems:

  • Documents are secured within a locked vehicle, monitored by GPS Satellite tracking, and handled by fully-insured personnel during transport to the facility.
  • Facility is locked and monitored under a 24/7 video surveillance system.
  • Shredding process is closely monitored by trained personnel.
  • Certificate of Destruction is available to meet corporate or government requirements.

Shredding service flexibility

Are you getting a customized solution that fits your needs? A document shredding provider should work with your staff to create a shredding process that’s specific to your needs and your industry. You may require a short-term shredding solution, meaning it may not be a good idea to get locked into a multi-year contract – and you deserve better. When choosing a company, flexibility is key. You can learn a lot about a company by reading the fine print at the bottom of their service contract. If they’re locking you into a multi-year commitment, it’s important to evaluate the benefits versus the risks. Your needs are unique — whether you need one shred console or 20 — and whether you need document pickup on a weekly or monthly rotation, a provider should offer flexible options to ensure the pricing and agreement terms match your goals for cost efficient and compliant document destruction.

Shredding customer service and reliability

When you pick up the phone to call your shredding provider, do you expect a live person to answer the phone? Or will you be greeted by an automated recording and then put on hold? We all know how important customer service is, and when it comes to making sure your confidential information is ethically and securely destroyed, you want the very best. Evaluate the amount of personalized service a document shredding company is capable of providing you. A local company in close proximity to your office may offer more personalized service and peace of mind than a large, national chain.

More infromation about a document shredding service in Charlotte, North Carolina and in South Carolina:

From Charlotte, to Fort Mill, Huntersville, Gastonia, Matthews and beyond, Record Storage Systems provides regional document shredding services and secure document destruction to organizations throughout North Carolina and South Carolina. With over 30 years of experience in document management, Record Storage Systems knows the importance of information and data security.

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