The 3 Most Important Steps for Establishing a Digital Transformation Strategy

According to a recent study conducted by the Association for Intelligent Information Management (AIIM), the amount of incoming business information is expected to grow 4.2 times the current volume by 2021. Efficiently managing this massive influx of data and adjusting your current document management processes to future trends can be challenging — that’s why it’s important to get an early start on your digital transformation strategy.


1. Agree on what a “Digital Transformation” looks like to your organization

When you’re thinking about a digital records management strategy and are considering a document scanning service or document management software, focus first on what will make the most impact in helping employees get their work done. Too many data management applications require employees to often act as human system integrators, copying/pasting information, trying to move information from where it’s stored to where it’s needed.

2.  Make Digital Transformation a Priority

79% of organizations realize that they must transform into true digital businesses in order to survive. *AIIM, 2019, State of the Industry report

Some organizations know that digital transformation is a key factor in the future of information management, but don’t think it’s a priority, or perhaps, they haven’t experienced enough pain or information chaos to warrant a game plan. Trust us, if you wait until the problem is right in front of you, you’ve waited too long. Be proactive. Make digital transformation a priority now. Here are some common reasons to begin implementing digital transformation right now:

  • Increased efficiency and productivity
  • Greater levels of innovation, problem solving, and collaboration
  • Better levels of customer service

3. Align Information Technology with Digital Transformation

By whatever definition, a top focus for most organizations is the adoption of workflow automation software that allows knowledge workers to be more effective and collaborative. Significantly, 61% of organizations are planning a significant Digital Workplace initiative during the next 12 months. Like any other IT investment, there needs to be specific cost savings and productivity gains from the investment. Given that knowledge worker needs vary, position the investment in the context of improving certain business processes — such as Human Resources onboarding, or Accounts Payable invoicing. This establishes a foundation for future electronic records management and new automated processes, while enabling the organization to enjoy more streamlined processes in major areas – creating recognizable ROI.

It doesn’t matter whether your organization is large or small, implementing a digital transformation strategy now will serve as the foundation for information management success and innovation down the road. Start by referring to your document retention schedule and identifying which records can be converted to digital format. A document scanning service that also provides document management software can aid you in the transition from paper to electronic. Choose an office automation solution that delivers customized digital workflows for optimal document control.

For more info on digital transformation strategies, check out our other blogs:

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